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Ethics for a video conferencing technician

Video conferencing is the conducting of a conference between two people or two parties at different sites using networks through computers. This works just as when using a video telephone where each of the people that are part of the conference has speakers, microphones, a video camera mounted on their computers, and they speak to each other using the sound and visual systems (Creswell, 2006). There are various types of video conferencing for instance multi point video conferencing that allows more than two persons to be video conferencing.

This is usually done in a way that virtually people sit as if they are having a real conference sitting besides each other. Although it is an expensive method, it is yet to grow and receive a lot of popularity within the business world because it has a lot of potential (Creswell, 2006). Roles of a technician When it comes to the technicians, who deal with the networking and make video conferencing possible it is a fact that they must undergo training.

Therefore, a qualified video conferencing technician has a range of responsibilities and they need to carry them out with a certain code of conduct that will allow a smooth transition of things (Alia, 2004). The work of a video conferencing technician in an organization would include the scheduling of conferences and keeping the data bases up to date. Testing the equipments and assist in the maintenance too. The setting up and support of all video conferences is the responsibility of a video conferencing technician.

The technician is also responsible for the operation of the equipment in the room and is expected to work independently without a lot of supervision of any kind. The technician can also be given some assignments to complete and is expected to do so within the given period or as requested by the superiors (Khan, 2004). The ethics required When it comes to the ethics that it is good for a technician to always close the door to ensure that there is good picture quality. In addition, when it comes to microphone etiquette it is wise to place it on the table and fix it well.

When adjusting the microphone it is always good to first mute it lest the people think something went wrong. It is not good behavior to tap into the microphones to listen in to conversations. When in the conferencing room is not good to whisper to your colleague because the microphones pick up any sound in the room. It is good if the technician arranges the equipment well to avoid wires entangling the people as they move their legs or walk in (Piantanida & Garman, 2009).

Everyone in the room should put off their cell phones to avoid any distractions, the technician is supposed to check and double check the equipment to avoid any hitches, and testing of the equipment should be done. It is also good to apologize for any hitch that may occur and this helps people to relax and know that everything is under control and when doing this the technician should not stop there but quickly go and find out the problem and repair it to continue (Glesne, 2005). Conclusion

In conclusion, the job of a video conferencing technician may seem easy or of no much but in the real sense, it is very vital and it also demanding as we have seen. Although a technician does not appear any where in the video conferencing as a participant his role if not occupied nothing can go on (Glesne, 2005). With all the training concerning networks and electrical equipment, that video conferencing technician’s get etiquette is also an inclusion. The reason to this is that in the business world one needs to behave in a certain way that is acceptable to the other people (Piantanida & Garman, 2009).


Creswell, J. W. (2006). Qualitative inquiry and research design: Choosing among five approaches (2nd ed. ). Thousand Oaks, CA: Sage. Glesne, C. (2005). Becoming qualitative researchers: An introduction (3rd ed. ). New York: Allyn and Bacon. Piantanida, M. , & Garman, N. B. (2009). The qualitative dissertation: A guide for students and faculty (2nd ed. ). Thousand Oaks, CA: Corwin Press. Alia, V. (2004). Media ethics and social change. New York, NY: Rout ledge Khan, B. (2004). Well based training. West Bengal. Educational technology.a

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