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Funeral Directors Serving Families

Death is a very sad and delicate moment in any family. Beyond this premise however, death is a defining condition when family members draw strength from each other and are able to eventually carry-out the all the things that need to be done. This is because of the principle and practice where every member performs or shares his or her role strictly true to the promotion of welfare or benefit of the family. That is, it is customary for a person to always feel and act as a strict and befitting family member especially in times of death in the family.

While each of us has practically experienced the demise of a love one, it is still almost expected among people to find it difficult to handle and arrange the circumstances or details concerning the wake and burial of a deceased loved one. This is where the function and participation of people behind funeral services become significant. The responsibility of having an effectively sensitive arrangement lies in the hands of funeral directors.

While funeral directors may not have direct relationship with members of the grieving family, it is nonetheless valuable that they serve and treat said family as if their own. This is because in doing so, the grieving family is definitely comforted with the loss of a love one while at the same time is assured that their dead is taken cared of or provided with appropriate service. In turn, this family-oriented kind of service by funeral directors ultimately makes the grieving process easier for family members.

This is because the family is assured of the fact that the dead relative is treated as own family by the one responsible of the arrangement hence the love one is respected and given due funeral service. The effectiveness of funeral directors in serving families is specifically manifested through a personal experience. In fact, there is nothing more good to the promotion of a particular funeral service company than the rewarding experience that one family received from a funeral director.

This condition was proven true when on a personal note, our family’s funeral director accorded us with not only the necessary service but most importantly, with a sincere sympathy and feeling of grief when a love one died few years back. This is precisely because our funeral director never treated the family members as his mere “my clients” rather he served us as his own family. Through the befitting service of our funeral director and most of all, his love, care and sympathy for us; we became his family and not just the customers of a funeral service. The Rationale Behind

In serving the families who grieve the death of their love ones, it is fundamental for funeral directors to render the needed and appropriate memorial services which the concerned people find too painful to handle or perform. Hence, it is incumbent among funeral directors to be professional about the service but most significantly, appear as sympathetic about the situation by managing well the service in a personalized or family-oriented manner as much as possible. Since it is a love one or family member who died, the grieving family requires that its dead be still be respected of his or her body when serviced.

Unless the family has a member who happens to be a funeral director, those left behind always want to make it sure that the deceased relative is treated well by an outsider. This is then achieved if a funeral director regards and refers the families that he services as “my family” as opposed to the term “the family” or “my clients. ” Citing the opening words of “Anna Karenina” by Leo Tolsti, where it was said that “Happy families are all alike; every unhappy family is unhappy in its own way;” Luebering (n. d.

) signifies that grieving is a family matter. The author’s emphasis for the need for a family to grieve the death of a relative as one is an explanation why funeral directors affirm and make it a point for the families which they service that they may also be a member of the family whose ultimate concern is the welfare of the deceased person (Luebering, n. d. ). Hence, despite the fact that a family carries-out the grieving as one, another person specifically an outsider as that, still has to handle funeral service or arrangement.

This is where a funeral doctor serves and refers to the grieving family as “my family” so that those who were left behind are sincerely comforted with the situation. This is also because in treating others as your own family, particularly for funeral directors to serve the family not just as clients; pain is alleviated and the members of the family are comforted with their sorrows on a personal level (Luebering, n. d. ). Additionally, in being personal or family-oriented in their services, funeral directors are able to present another but more humane side.

While it is essential for the business of funeral service to carry-out their nature which is to have income out of the arrangements, it is still worthy for concerned professionals like funeral directors to refer to the bereaved people as their own family. This is because it is only in such manner that the families which they service feel the sincerity and professionalism among funeral directors. Simply put, it is beneficial for funeral directors to treat those who are grieving as their family and it will be uncalled for if the families are regarded as only the clients.

Considering the sensitivity of the situation, it will definitely be important and advantageous to refer to the families that they serve as their real families. In effect, a memorial event handled in a family-oriented nature by a funeral director becomes smooth and successful. It is apparently important that the family is considered by a funeral director as “my family” and not as “my clients” because the personal touch paves the way for an efficient grieving process among family members.

Ultimately, the rationale behind why funeral directors usually regard the families that they serve as if their own families and not as mere clients is because it is through such principle and practice that sincerity is definitely better exemplified. Since grieving members of a family are sensitive and vulnerable to pain, an effort on the part of funeral directors to have or refer them as their own family results to effective carrying-out of the funeral service.

This is because the family will have confidence with the funeral directors taking into consideration that the memorial service is not performed just to gain profit but rather more as a show of sincere sympathy and concern. Personal Experience A very close relative succumbed to the dreaded Cancer at a young age of 30. While the family questions such fate particularly why it happened to our very dear Susan, her untimely death inevitably and still necessitates us with the need to have a memorial service. The death again leads us to Mr. Johnson, the funeral director of the family.

At the onset, it helped that we regard Mr. Johnson not only based from his profession. More than being a funeral director, he is a long-time family friend. Similarly, it is rewarding to state that whenever death comes in the family, Mr. Johnson refers to us or the entire family as his family. His sentiments and actions toward us are proofs that we were never just “the family” or one of customers of his funeral service company. Instead, he lets himself be part of our grief and pain but sees to it that proper and the needed memorial service is given to our dead relative.

The death of our beloved Susan is one particular personal experience that explains the reason why a funeral director like Mr. Johnson never ceases to refer to us as “my family” as opposed to the term “the family” or “my client. ” During the Necrological service for Susan, Mr. Johnson was one of the privilege non-family members who shared and poured her feelings for Susan. In his exact words, Mr. Johnson said “Although not a relative by blood, it is always my position, and I thank the family for allowing me this, that the Richardsons are my family.

That is why I am deeply saddened with the passing of my beloved Susan. Even without saying, I have been always willing to extend my company’s service to the family in the best way we can. But I see to it that I am not just their funeral service provider but definitely as an extended family member who is also grieving yet is tasked to arrange and successfully handle the memorial of a family member like Susan. ” We will always appreciate and be grateful for the actions of Mr. Johnson. Beyond these however, it is the reason why he always refer to us as his family and not his clients that is important.

He said that it is valuable for funeral directors like him to regard their public as their own family because in feeling the pain and being one with the grieving of the family that they also draw their strength and dedication to provide a proper funeral service even in the midst of a very painful event in the family. Effects of the Terminology A funeral director’s reference to the family that he serves as “my family” creates significant implications. These include the fact that it results to an increased relationship between the family and funeral director where mutual respect and sympathy exist.

In turn, the closeness and respect result to the indirect promotion of a particular funeral service company. This is because the record or service of the memorial service is passed through word of mouth thereby promoting the company that eventually speaks well of the entire industry. Just like in the case of Mr. Johnson, the way he refers to us as his family strengthens our personal and professional relationship. In return, we always refer his company to friends and others who, during their grieving period still need a memorial service.

This made the company of Mr. Johnson to expand in terms of workforce and public that in the end works to the advantage of the sector of funeral service. More than this success and significant impact to his company, referring us as his family and not as clients made Mr. Johnson truly loved by the family. Having a worthy relationship between our family and Mr. Johnson made him live an equally valuable life and experience very healthy body and mind that are free of problems. Conclusion Death of a love one gives us pain.

But it also during such event that people are provided with an opportunity to be with individuals, whose jobs or services, are performed in professional and personal manners. The term “my family” as Mr. Jonhnson’s reference to us makes our grieving easier. In turn, the use of such words becomes beneficial to the funeral service industry. In the case of Mr. Johnson, his reference to us as his family made his life valuable and his company important to the society. Reference Luebering, C. (n. d. ). Grieving as a Family. Retrieved August 3, 2009, from http://freitagfuneralhome. com/publications/grieving-family. htm

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