A post-modern America
Following the current advancement in technology and modernization, competition among businesses has thrived to a great extent that; the sales people can do anything to gain popularity in the market. More importantly, many business operators in the contemporary society have become so vigilant in marketing competitions to an extent that; they have lost the moral values expected of them in the society. In this regard therefore, it has turned out that most business people in the current society have failed to encompass ethical considerations in their business dealings.
More specifically, many sales men and ladies have found themselves in a situation where; they can not uphold the norms of businesses as a result of pressure of competition in the market. This paper presents an analysis of a case involving a sales man by the name Rowland, agents of his company’s competitor and his company seniors. As it is revealed in this case, there are various ethical issues involved; in which all the parties involved seem to be neglecting the moral standards of businesses in the current society dominated by technological advancements.
Being the seniors of AllSafe Insurance Company, the vice president of sales and the president of D & M’s largest competitor should not have discussed their course of action in the plane. More specifically, the two seniors of AllSafe Insurance Company should not have revealed their deals while still in the plane. In this case, their action reveals a high degree of unprofessional dealings and lacking ethics in their business dealings.
By discussing their main course of action while still in plane, their action can be viewed to endanger their own company as they ignored any possibility of having their competitor’s representatives. Their action of discussing the strategic plans for their business such public places like in the plane can be described as a high degree of unethical considerations. On the other hand, Rowland can be presented to be exercising a degree of unethical consideration as he makes some business decisions without consulting his seniors.
This is best expressed when he sends emails to his manager and other top officials in the D & M Insurance Company telling them about how the prices of their policies should be cut down. In this respect therefore, Rowland fails to adhere to ethics in business operations in terms of decision making by deciding for the company without prior consultations. As it is evidenced by his manger becoming angry as a result of his action, Rowland can be described as haven ignored the role of protocol in business dealings; which further expresses his unethical considerations.
Perhaps, Bloom, being Rowland’s manager is entitled to taking various measures against the action taken by Rowland of making decisions without his consent. As a professional, Bloom can take a number of actions against Rowland so as to ensure that he would not make such mistakes in his future business dealings. On this basis therefore, Bloom can decide to summon Rowland in his office and warn him of making decisions for the company without consultations.
It would of importance for Bloom to warn Rowland of such action; in which he ought to make him understand the importance of protocol in the company and that; decisions should not be made by individuals especially in the lower ranks like Rowland. This is because; any activity in the company ought to pass through the right individuals and that is the role of the management to make decisions for the company after receiving views from the other company stake-holders.
Certainly, Rowland’s action of taking action without consultation can be described as a high degree of professional misdemeanor. As it is in this case, Bloom could take the initiative of making Rowland understand his roles in the company where he is entitled of giving views for the strategic plans which the company ought to take so as to be competitive in its sales. In this case Rowland ought to be made to understand that his role in the company is to make sales for the company and presenting any views to his manger concerning the strategic plans for the company.
Generally, Bloom has to ensure that; he makes Rowland to understand that, his role in the company is not to make decisions for the company but to make sales and present opinions concerning the improvement of the company’s sales. As result of Rowland’s information, various reactions are expected to rise from the field; in which the D & M Insurance Company’s sales are expected to change to an extent. In this case, the customers of D & M Insurance Company are expected to buy more policies for the company as the prices of their policies would be expected to be lower.
As a result of low pricing of policies of the company, more customers are expected to buy more policies which would further increase the volume of sales for the company. More specifically, the company’s volume of policies sales is expected to rise if the opinions given by Rowland are implemented as the customers would find it cheaper to buy insurance policies whose initial prices were higher. Further, the customers of D & M Insurance Company are expected to purchase more policies as they would be a bit cheaper which would further increase the company’s volume of sales.
As a result of an increased volume of sales the Rowland’s information would have impacted a lot pertaining the company’s success. By reducing the prices of their policies, D & M Insurance Company would have effectively competed against AllSafe Insurance Company; which would further place its reputation higher against its competitors. Generally, Rowland’s information would be expected to impact positively in the field as more customers would be expected to purchase the company’s policies to a greater extent.
Given all the issues involved, an ideal course of action is required in this situation so as to ensure that; ethical considerations are met so as to ensure all issues are effectively resolved. Based on various actions by different individuals, an appropriate course of action ought to be taken so as to ensure an effective resolution for all the issues involved. As per the current situation, Bloom, Rowland’s manager need to conduct a consultation with him concerning his action of sending e-mails to his seniors without his consent.
More specifically, Bloom needs to make Rowland understand his roles in the company and avoid making decisions for the company without prior consultations. By so doing, the conflict that would have resulted in the company would be effectively solved both in the short run and the long run. Further, Rowland should be responsive in understanding the protocol in the company and be ready accept his mistakes so as avoid them in his future dealings. Generally, the best course of action to be taken in this case is the consultation of Rowland and his manager so as to resolve the conflict once and for all.
On the other hand, the vice president of sales and the president of AllSafe Insurance Company needed not to talk about the strategic plans they had for their business while still in the plane. Considering the possibility of having an agent of their competitors in the plane, the two could have waited to discuss such issues in their offices. In this regard therefore, the only solution to their current predicament is to change their course of action so as to counter the perception by their competitors, D & M Insurance Company.
More precisely, the AllSafe Insurance Company can decide to offer better terms of their services by increasing the rates if interest rates earned by their clients. By so doing, the company would have increased their chances of an effective competition given that; their opponents had known their plans. Generally, the vice president of sales and the president of AllSafe Insurance Company should not have discussed their strategic courses of action while still in the plane that; they needed to change their plans once they find that they have been leaked.
Conclusion As it has been depicted in this case, sales men and ladies have to put in to consideration ethical issues concerning business dealings so as to enhance their prosperity. Perhaps, various individuals ought to learn on how to encompass ethical considerations in their dealings which enhance better performance of their businesses. More so, employees ought to understand the procedure of conveying crucial information to the management without making decisions before prior consultations.Sample Essay of Edusson.com