Free Essays | Studyscanner - Part 33
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Performance Measurement for Call centers


Long gone are the days when customers were not empowered. In this new age the customer is empowered. We keep on reading in various books of marketing and management that customers are always right. The new buzzword in all industries is customer rel... read more

Performance Prism


The Performance Prism is a performance measurement framework that has evolved from the growing importance of stakeholder requirements. The Prism has a 5-facet approach to evaluating performance. 1. Stakeholder satisfaction: In addition to consideri... read more

Performance Measurement for the Telecom Industry


The telecom sector is a highly competitive sector no matter where you go in the world. Be it USA, UK, Pakistan, India, Japan or any corner of the world. It is still a sector where people are seeing growth. One can easily see how large this sector i... read more

Non-education professional


“If a doctor, lawyer, or dentist had 40 people in his office at one time, all of whom had different needs, and some of whom didn't want to be there and were causing trouble, and the doctor, lawyer, or dentist, without assistance, had to treat the... read more

Personal Action Plan for Diversity Consciousness


Valuing diversity is one of the most important things in any place, for example, in work place or other institutions. By having valuing diversity am able to establish strong relationship with all people regardless of their background. Having strong... read more

The Psychology of Western Military Codes


Determining bailments and negotiable instruments can seem difficult especially in the light of fraudulent activity. There are very specific key elements to each of these and one must look closely at law to determine the actual validity of each of t... read more

Film Appreciation: Ingmar Bergman’s ‘Persona’


Ingmar Bergman’s film ‘Persona’ is painfully beautiful, disturbing and deep. Whilst some critics look at it as self-absorbing, the movie’s motifs of human psychology and existentialism are present through a seemingly simply narrative which ... read more

Innovation of my life


Life is a set of experiences that act to shape ones perception and experiences in a given way. Though the completeness of the statement could be open to discussion its relevance to my life is out of question. I moved to Ottawa in July of 2004 to co... read more

Economics Major


I always do my best to reach the star. My ultimate goal in life is to go beyond my capacity and do things based on purpose. My name is Kim Pong Kwong, 23 years old and I have been hoping and planning to be enrolled in a program about Economics Majo... read more

Guidelines in implementing a school uniform policy


Implementing the school uniform policy whether voluntary or mandatory must be in accordance to the Manual on School Uniforms authored by the Education Commission of the States. According to the Education Commission of the States (1996), there are s... read more

School Uniform Policy on Safety and Discipline


Debate over outfitting school children into their uniforms started in 1983 in response to the report entitled A Nation at Risk, warning America of its eroding educational foundation marred by the “rising tide of mediocrity”. Then in 1987, four ... read more

Personal Values Development


Personal Values usually consist of an individual’s personal beliefs and standards that are meaningful to them and gives the individual a feeling of purpose and accomplishment. Whether or not we are consciously aware of them, every individual has ... read more

Person and tone


In the field of literature, there is a distinct difference between person and tone. The term person refers to the main point of view that the story or narration is presented. Most common of these is the first person and third person point of view, ... read more

Personality Assessment Instrument Paper


There are many different types of personality assessments available at this time. These assessments each hold both strengths and weaknesses in comparison to each other. Looking at the California Personality Inventory (CPI), the Rorscharch inkblot t... read more

Permian Extinction Event


The Permian Extinction Event is known as the largest mass extinction in the history of the Earth and was responsible for the devastation and literal genocide for thousands of species, from marine species, to terrestrial vertebrate and even insects.... read more

The Veil: Persepolis


Everything was gray. No color, no hue. Everything was completely uniform. I sat on the benches looking like a fool. Or at least I though I was; my classmates were not at all happy, as though they shared my own personal feelings. Some were frowning;... read more

California’s Citizens Redistricting Commission


My accumulated experiences during my thirty five years of progressive participation in various fields of specialization, especially those concerning the State of California, has enabled me to acquire the special skills needed in being one of the pi... read more

Graphic novel


Persepolis, the graphic novel by Marjane Satrapi that has gained worldwide popular and critical acclaim, can be extremely interesting to teach in a classroom. The link between visual art and literature will give a whole new perspective to students,... read more

Citizens’ Redistricting Commission


My extensive professional experiences that spanned for more than thirty five years had benefited me well. It allowed me countless opportunities to witness firsthand the various needs specific to a particular culture. Other than mastering my craft, ... read more

Improving on My Teaching Strategies


The benefits that I was able to accumulate in being a Speech Therapist and a special educations professor has opened my views on several new insights in my profession that otherwise would not have been offered in a regular classroom setting. It is ... read more

Reactions and Thoughts of Marjane Satrapi's Persepolis


Literature is known to have two functions—to be the form of expression of humanity as they give voice to their creativity and imagination; and to open the eyes of humanity as they give voice to the harsh realities of life. Marjane Satrapi's graph... read more

Greek tradition


According to the Greek tradition, for one to be considered a hero, he/she had to follow their traditional pattern. A hero was often born under unusual circumstances, had to face danger during his/her early life and had to have extraordinary powers.... read more

The Impact of Consumer Food Biotechnology Training on Knowledge and Attitude


Technology has, without a doubt, a huge impact on everyone's daily lives. It is impossible for some to live without the use of machines and gadgets because they have become accustomed to them. Companies would have a hard time operating without the ... read more

Monastic Tradition, as Promoted by Saints Benedict and Francis


In lieu of the perfection ascribed by the Lord Jesus Christ during His earthly ministry, particularly those pertaining to the codes of conduct that are necessary for a person to be aptly regarded as among His true followers, several standards had b... read more

General Intensive Care


The researchers from the Department of Anesthesia of General Intensive Care and Orthopedics from the University of Vienna of Austria conducted a 2-year randomized control trial on 150 hip arthroplasty patients to evaluate the effects of maintaining... read more

Religious Fallacy in Pastor Skip’s Character


Saved! , the United Artists 2004 religious comedy film that was directed by Brian Dannelly and produced by Michael Ohoven, Sandy Stern, Michael Stripe, and William Vince, delved on the norms on social acceptance that was prevailing in American Eagl... read more

Social Relevance of She-Devil


The 1989 film, She-Devil, that starred Meryl Streep as Mary Fisher and Roseann Barr as Ruth Patchett, and was directed and produced by Susan Seidelman for Orion Pictures, delved on the societal conditions prevailing in the American society encompas... read more

Educational Measurements: Performance Standards


In educational measurement, there are three areas that are mainly put into consideration. These fields include exams, survey and the monitoring of students’ progress. According to Tingley, in his article “State right to toughen test”, the imp... read more

My El Salvador Medical Mission—A Heeded Call


My one week medical mission trip to El Salvador made me aware of two inconsistencies in life. First is our insensitivity to all of the blessings that we, who were fortunate enough be born in a first world environment, have been given, and second is... read more

My Aspiration for a Master’s Degree


It is truly apparent, based on the achievements that I was able to garner in all of my academic endeavors, that I am very much focused on realizing my life’s goal. More than the awards and scholastic honors that had been bestowed upon me, it is i... read more